Versand

We aim to get your order to you as quickly and safely as possible. Here's everything you need to know about how we ship.

Dispatch Days

When We Ship

Orders are dispatched every Tuesday, with a second dispatch later in the week depending on order volume. Your order will go out on the next available dispatch day after it has been processed.

You'll receive a tracking email the moment your package is handed to DHL. 🇳🇱

Delivery Times

Estimated Delivery After Dispatch

These are delivery times after dispatch, excluding processing.

🇳🇱 Netherlands — 1–2 business days

🇪🇺 European Union — 2–7 business days

🌍 International — 3–7 business days

Tracking

Shipping Confirmation

You'll receive a tracking email as soon as your shipping label is created — this may be shortly before the package is collected by DHL.

Tracking updates will start appearing once DHL has scanned your parcel at collection. If the link shows no activity yet, check back in a few hours.

Customs

Customs & Import Duties

International orders may be subject to customs fees or import duties charged by the destination country. These costs are the responsibility of the customer and are not included in the product or shipping price.

Please note that unexpected delays due to customs clearance, public holidays, or courier issues may occasionally occur. Once the order has been handed to DHL, these are outside of our control.

Questions about your shipment?

info@dockedbydesign.com